Legal

Refund Policy

Last updated: June 5, 2026

This Refund Policy applies to paid subscriptions for Jobs Tomato, operated by DataMCP LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA.

1. Monthly subscriptions

Jobs Tomato plans (Core, Pro, Autopilot) are billed monthly in advance through Stripe. When you subscribe, you pay for the current billing period. Your subscription renews automatically each month until you cancel.

2. Cancellation

• You may cancel at any time from your account settings or by emailing support@jobstoma.to.
• Cancellation stops future charges. It takes effect at the end of your current billing period.
• After cancellation, you retain access to paid features until the period ends, then your account moves to the free tier or limited access as described on /pricing.

3. Refunds

General rule: We do not provide partial refunds for unused time in a billing period once the period has started.

Exceptions - we may issue a full or partial refund at our discretion, including when:

• You were charged in error (duplicate charge, wrong plan, or technical billing failure).
• You cancel within 7 days of your first paid subscription and have used fewer than 5 tailored PDF generations on that plan.
• The Service was materially unavailable for an extended period due to our fault (not third-party job boards or your connectivity).
• Required by applicable consumer protection law in your jurisdiction.

Refund requests must be sent to support@jobstoma.to within 14 days of the charge in question, with your account email and reason for the request.

4. How refunds are processed

Approved refunds are returned to the original payment method via Stripe. Processing typically takes 5-10 business days depending on your bank or card issuer.

5. Chargebacks

If you dispute a charge with your bank before contacting us, we may suspend your account while the dispute is investigated. We encourage you to email support first - we resolve most billing issues quickly.

6. Plan changes

Upgrades may take effect immediately with prorated charges handled by Stripe. Downgrades typically apply at the next renewal. Unused quota from a higher plan does not convert to cash refunds.

7. Free tier

No payment is required for free-tier access. This Refund Policy does not apply to $0 plans.

8. Changes

We may update this Policy. Material changes will be posted on the Service with an updated "Last updated" date.

9. Contact

DataMCP LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: support@jobstoma.to